![]() Moreover, you can enable chatbots on your site and answer customers immediately or promote new offers and products to improve customer engagement. ![]() Through this plugin, you can add live chat, email inbox, and Facebook messaging on your site. Smartsupp Live Chat is another WooCommerce customer support extension that enables you to interact with your customers on 3 different platforms. Compatible with multiple plugins such as Stripe, MailChimp, Zendesk, etc.Has a complete ticketing system with labels, a rapid response rate, and an easier ticket creation process.You can also create automated responses to frequently asked questions.Provides detailed reports and analysis through tracking metrics such as closed tickets, time of response, etc.Segment customer support groups based on expertise regarding a service.It also provides optimum security through multiple authentication factors, alerts for security breaches, and encryption of data. With Agile CRM, you can easily manage your calls, tickets, check call histories, record calls, and much more from a single management system. It also divides customer service representatives into groups based on their knowledge regarding a particular product or service to better facilitate your customers. ![]() It enables you to add a chatbox on your website and trigger it as soon as the customer enters the site. Let’s get started!Īgile CRM is one of the best WooCommerce customer service plugins available. We have compiled a list of some of the best WooCommerce customer service plugins so you can easily make a choice. Best WooCommerce Customer Service Plugins Customer service is a crucial part of any business and every measure should be taken to automate it on your website to better reach, understand, and answer your customers regarding their queries, resulting in improved customer satisfaction.įor your ease. WooCommerce is also equipped with virtually unlimited plugins and extensions to better facilitate your online store’s needs. WooCommerce is a powerful eCommerce plugin that lets you customize your store however you want. In the era of digital marketing, you can use the best WooCommerce customer service plugins to provide you with multiple ways to connect with your customers. Customers are more likely to share stories regarding their experience with your customer service rather than the product itself. Customer service can make or break your brand. If you want to make a lasting impression on your customers, provide them with excellent customer support.
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