![]() Your Edge Blog Team: Of course, they may need to pick up their devices to scan a barcode, retrieve a service record or complete a report, right?Īlex: Yes, of course. They could be completely hands-free all shift long if they wanted. There is no longer a need to handle the Android device for voice communications purposes. Once the Android device is synced with the BlueParrott headset and the worker is logged into Workforce Connect PTT Pro, he or she has the means to initiate or end voice calls with colleagues using just the headset. Your Edge Blog Team: How would you describe the new Zebra and BlueParrott hands-free PTT solution in simple terms?Īlex: Workers can now take an Android device (it could be a personal smartphone or an employer-issued rugged enterprise-grade mobile computer or tablet), download Workforce Connect PTT Pro onto that device (or login if they already have it), sync the device over Bluetooth® with a BlueParrott headset and then stow their Android devices in a pocket, on their wrists or even in a vehicle for the rest of the shift. He explains how it is different from other PTT technologies you might be using today and why it is something that you need to strongly consider investing in for all of your mobile workers, not just those in field-based jobs. We connected (no pun intended) with EMEA Regional Product Manager for Zebra’s Intelligent Edge Solutions, Alex Fryer, to get the full scoop on this new PTT solution. So, whether you give your workers Zebra handheld mobile computers or tablets or tell them to “bring your own device” (BYOD) to work, they can connect to the Workforce Connect PTT Pro solution powered by Zebra Savanna™ via their BlueParrott headsets to keep working while they talk – or keep talking while they work. And all workers have a way to collaborate and coordinate with one another in real time to ensure operational continuity and minimize downtime.Įven better, this hands-free solution works on any consumer or rugged enterprise-grade Android™ device. With the single push of a button on their BlueParrott headset (also known as the Parrott Button™), your lone workers now have a way to communicate via Workforce Connect PTT Pro without taking out their devices, for example, to report a “man down” situation. The good news is that, together with BlueParrott, we have found a way to turn PTT calling into a fully hands-free experience! They may not be able to reach their phones to make calls. They also need a way to alert you if there’s an emergency, particularly if they’re working alone in the field. ![]() Your workers need a safe, hands-free way to talk with one another while driving, picking items off warehouse shelves, picking up parcels for shipping, tending to patients and conducting other tasks while on the move. That’s why Zebra has been working so diligently with BlueParrott these last several months to integrate our Workforce Connect Push-to-Talk (PTT) Pro solution with BlueParrott’s headsets. So, literally having to pick up a mobile device to make a call can prove difficult and even dangerous. There’s just one problem, though: grocery store associates, warehouse workers, delivery drivers, healthcare providers, first responders, utility technicians and other highly mobile workers tend to have their hands full most of the day. Handheld mobile computers and tablets have become like fifth appendages for mobile workers, bringing automated data capture and real-time communications tools to the forefront of business modernization efforts.Īnd though we’ve seen an increasing trend toward texting versus talking on mobile devices in our personal lives, and an uptick in the availability of workplace messaging apps, voice communications still remain the best way for many mobile workers to collaborate. In this vein, there has been a push to implement technology solutions that facilitate collaborative mobile workflows at the edge of the enterprise. ![]() Over the last decade, nearly every industry been impacted by the emergence of the ‘on-demand economy.’ The need for greater operational speed and efficiency has driven organizations to seek new ways to connect the physical and digital worlds in order to increase their enterprise intelligence – to be able to sense, analyse and act on both opportunities and issues in real time.
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